

Going That Extra Mile
Taj Hotels Palaces Resorts Safaris has redefined its iconic brand status by retaining its intrinsic ‘Tajness’ and by providing signature experiences From all accounts, hotel chains will be driven by an increasingly competitive landscape, along with an evolved and distinct customer base that is exploring out-of-the-box personalised experiences. So, what would hotel chains have to do in order to garner success in the future? Experienced industry heads have come up with some ans